Pioneer Theatre COVID-19 Safety Procedures
As the world deals with this tragic outbreak, your safety and comfort are at the top of our mind during this time. With our recliner seats, our theaters have ample spacing to ensure physical/social distancing while you're in our building. Even so, we do ask that you please be mindful of the following notes to ensure a comfortable and safe moviegoing experience for everyone.
Advance reservation is recommended. Tickets will be available 3-5 days before each scheduled showtime, and capacity is limited due to the need to maintain physical space between parties in the theater. Reservation will guarantee a seat, but to ensure distancing, we will help you and your party choose your seats once you arrive.
Advance concession purchase is recommend. Snacks may be purchased any time before you arrive at the theater, and we will also offer snacks for in-person purchase if you would prefer. If you have any questions or special requests, there is an area during checkout to make notes.
Before leaving home, please check your party to ensure that nobody has symptoms of illness. If anyone is ill, nobody in your party should attend the show to avoid the possibility of transmitting illness to others.
Facial coverings are strongly recommended. According to CDC guidelines, facial coverings are one of the best ways to prevent the transmission of COVID-19, which often does not present with any symptoms. Therefore, even healthy people should wear masks in the theater anytime you are not eating or drinking. We will have a limited quantity of masks available for those who may not have one.
Please arrive 15-20 minutes early. Larger groups should arrive earlier. Upon arrival, we will ask you to select seats from among those available in the auditorium subject to physical distancing controls. In the lobby, areas are marked on the floor where you should wait until it is your turn at the front counter. Once you have your tickets and snacks, please proceed directly to your seats.
Please maintain physical distance when exiting the theater. Be mindful of those in front and allow plenty of time to exit. If you have difficulty walking, please remain seated until others have exited to ensure a smooth flow toward the exits.
No special cleaning procedures required. While many establishments are proud to announce increased cleaning procedures, we're pleased to tell you that we always go above and beyond to ensure every surface in our building is clean and ready for you when you arrive. In addition to regular cleaning of the lobby, we carefully clean each seat between every show, as we have always done - this is why it always feels like it's the first show of the day when you walk in.
We'll see you at the show!
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